Patrick Cunningham Civil Protection
 
 

Health Commissioners

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We have worked successfully with Primary Care Trusts to provide:

BUSINESS CONTINUITY PLANS FOR HEALTH COMMISSIONERS

BENEFITS:

  • A full set of business continuity plans for every service area of the GP Consortia
  • Plans prepared by health providers checked and tested for validity
  • An overarching Corporate business continuity plan
  • An underpinning business continuity policy document
  • All Plans fully aligned with NHS BS 25999
  • Plans created by an experienced health trust business continuity expert
  • Enthusiastic engagement of staff in all service areas in the process
  • Increased organizational awareness and ownership of business continuity
  • Protection against unforeseen service interruptions
  • No-fuss prioritization of services
  • Spin-off improvements to any existing specific Business Continuity Plans (e.g. IT Disaster Recovery Plan)
  • Spin-off improvements to existing business processes
  • Awareness training for up to 80 staff as Plans are produced
  • Establishment of non-onerous Plan Maintenance process
  • Commissioning  - orientated process
  • Very quick results (within 3 months of start-of-process)
  • Mentoring of in-house staff along the way so organisation retains expertise when Plan creation project completed
  • Improved staff morale as BCM becomes realistic, interesting, challenging and relevant to your staff and to their own welfare
  • Thousands of pounds of savings in consultancy fees - phone Patrick now on 07711 022890 for a quick estimate – you won’t believe our low-cost price for commissioners

Patrick’s 3 point value for money Business Continuity Planning guarantee:

1. A complete set of business continuity plans for your trust in less than 3 months

2. Save thousands of pounds in expensive consultancy fees

3. Overcomes the ten biggest obstacles to business continuity management in health

Contact Patrick now on 07711 022890 or email patrick@civilprotection.co.uk for a price and more information.

10 biggest obstacles to BCM in health organisations

  1. Too difficult to achieve resilience in health organisations  
  2. False starts – particularly with recent restructuring
  3. Difficulties in engaging staff
  4. Too time-consuming
  5. Too much boring jargon
  6. No plan templates
  7. Can’t afford in-house expertise
  8. Business continuity consultants too private–sector-orientated
  9. Business continuity consultants too expensive
  10. Too difficult to get plans to dovetail with major incident plan
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BUSINESS CONTINUITY PLANS FOR GENERAL PRACTITIONERS

CASE STUDY

In 1999 a prescribing practice opened a new surgery, with a state-of-the-art burglar alarm. The alarm however was faulty and sounded erroneously and intermittently over the next few months. It became common practice for a domestic who lived nearby to let herself into the surgery and re-set the alarm.

One evening the alarm sounded and was attended by the domestic, who was assaulted by burglars. The burglars stole a small vanload of medical equipment and all the contents of the controlled drugs safe. The burglars set a fire to cover their tracks and all of the paper patient records were destroyed, as was all of the IT equipment.

None of the damage, loss of stock or equipment was covered by insurance, as there was a record that the burglar alarm was faulty. All losses including re-stocking of the pharmacy had to be paid for out of the GP Partners’ income. In addition the Practice was severely disrupted during the Police investigation, the injured domestic sued the practice and won £70,000 in damages and a rival practice set up close by, resulting in the Practice losing 23% of its patient base.

Are you worried about any of these risks:

  • Accomodation Loss
  • Cleaning disruption
  • Electricity Supply Disruption
  • Evacuation
  • Fire
  • Flood
  • Heat and Humidity
  • Information Loss – I.T.
  • Information Loss – Paper Records
  • Lift Failure
  • Pandemic Flu
  • Reputation Loss
  • Staff shortage
  • Water Supplies Disruption
  • Others?

We can work with you to produce a robust business continuity plan for your surgery.

BENEFITS:

  • A robust business continuity plan fully aligned with NHS BS 25999
  • Plan created by an experienced health business continuity expert
  • Enthusiastic engagement of staff in all service areas in the process
  • Increased organizational awareness and ownership of business continuity
  • Protection against unforeseen service interruptions
  • No-fuss prioritization of services
  • Spin-off improvements to existing business processes
  • Establishment of non-onerous Plan Maintenance process
  • General practitioner - orientated process
  • Very quick results (within 4 weeks of start-of-process)
  • THOUSANDS OF POUNDS OF SAVINGS IN CONSULTANCY FEES – PHONE PATRICK NOW ON 07711 022890 FOR A QUICK ESTIMATE – YOU WON’T BELIEVE OUR LOW-COST PRICE FOR GP SURGERIES
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 BUSINESS CONTINUITY PLANS FOR PHARMACISTS

Are you worried about any of these risks:

  • Accomodation Loss
  • Cleaning disruption
  • Electricity Supply Disruption
  • Evacuation
  • Fire
  • Flood
  • Heat and Humidity
  • Information Loss – I.T.
  • Information Loss – Paper Records
  • Lift Failure
  • Pandemic Flu
  • Reputation Loss
  • Staff shortage
  • Water Supplies Disruption
  • Others?

We can work with you to produce a robust business continuity plan for your pharmacy

BENEFITS:

  • A robust business continuity plan fully aligned with NHS BS 25999
  • Plan created by an experienced health business continuity expert
  • Enthusiastic engagement of staff in all service areas in the process
  • Increased organizational awareness and ownership of business continuity
  • Protection against unforeseen service interruptions
  • No-fuss prioritization of services
  • Spin-off improvements to existing business processes
  • Establishment of non-onerous Plan Maintenance process
  • General practitioner - orientated process
  • Very quick results (within 4 weeks of start-of-process)
  • Thousands of pounds of savings in consultancy fees – phone Patrick now on 07711 022890 for a quick estimate – you won’t believe our low-cost price for pharmacies
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MAJOR INCIDENT PLANS

BENEFITS

  • A new Major Incident Plan for your GP Consortia
  • An improved set of linked plans and arrangements
  • A plan that dovetails with those of your providers
  • Confidence that your Major Incident Plan will work
  • Assurance that your Major Incident Plan conforms to all Government guidance

We provide the following services:

  • Creation of Major Incident Plan from scratch.
  • Document review of current plans and arrangements at low cost (less than £300)
  • Testing and exercising of your plan – see tests and exercises

Contact Patrick now on 07711 022890 or email patrick@civilprotection.co.uk for a price and more information.
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DIRECTOR ON CALL AND OFFICER ON CALL TRAINING

BENEFITS

  • Low cost training for your on call staff
  • Training takes place at your offices to save time and expense
  • 3 hour fast-paced training module saves staff time without cutting down on anything you need to know
  • FREE independent assessment of your call-out scheme
  • Training tailored to your own individual Director on Call Scheme
  • Training that prepares your staff personally and professionally for being on call
  • Training that prepares your staff for the expectations of the emergency services and other partner organisations

Contact Patrick now on 07711 022890 or email patrick@civilprotection.co.uk for a price and more information.
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STRATEGIC AND TACTICAL RESPONSE TRAINING

BENEFITS

  • Low cost training saves you thousands of pounds compared to other providers
  • Training takes place at your venue to save time and expense
  • 3 hour fast-paced training module saves staff time without cutting down on anything you need to know  
  • Strategic and Tactical Teams learn together to ensure mutual understanding of roles
  • Training centred on your organisation’s organisational culture and needs  
  • We give you easy-to-understand tools to make quick strategic and tactical decisions
  • Training tailored to your own generic Major Incident Plan
  • We give you tips on how to work well with the emergency services 
  • Training aligned to National Occupational Standards for responding at the strategic (gold) level and tactical (silver) level
  • Training can be held jointly with your health provider organisations

Contact Patrick now on 07711 022890 or email patrick@civilprotection.co.uk for a price and more information.
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TESTS AND EXERCISES to validate
BUSINESS CONTINUITY PLANS and EMERGENCY PLANS

BENEFITS

  • Low cost compared to other providers
  • Identification of gaps in your resilience
  • Improved plans
  • Opportunities for staff to practice emergency roles
  • Confidence in your plans and your staff’s ability to carry them out
  • Opportunities for team building
  • Meet statutory requirements
  • Post exercise reports

We can provide;

  • Whole organisation training and exercising programme (for BC and EP)
  • Plan audit tests
  • Walk through tests
  • Talk through tests
  • Tabletop exercises
  • Live exercises
  • No-notice exercises
  • Emergency Control Centre assessments

Contact Patrick now on 07711 022890 or email patrick@civilprotection.co.uk for a price and more information.
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